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Technical Services

Vision Technologies’ (Vision’s) Technical Services Group (TSG) provides professional services specializing in designing, building, implementing, supporting, and securing high-availability environments and data communication networks (wired and wireless). Our staff includes technologist and computer specialists, automation technologists, engineers, architects and systems administrators familiar with the challenges and responsibilities of managing large, multi-platform, mission-critical environments.

Our Approach & Benefits

Our Approach and BenefitsVision’s Enterprise IT Consolidation experts assemble an Integrated Product Team (IPT) that includes focuses on achieving project milestones throughout the process and avoiding work disruptions. We assess your businesses current situation to gain a thorough understanding of constraints, such as security regulations, geographical issues, and budget. Based on this assessment, Vision’s experts develop a project plan that details incremental changes, plot hardware and software consolidation, outline technology infrastructure connections between multiple locations, consolidate data warehouses for improved data storage, establish a single service desk to handle multiple locations, and unify server and remote desktop management.

Vision designs a single enterprise-wide architecture that runs the network backbone in accordance with government-mandated performance guidelines. The changes to the IT infrastructure are seamless, avoiding service interruptions to remain transparent to end users. Because communication throughout the consolidation is essential, we keep the ITP apprised of developments. We keep you updated on our progress, milestones and achievements throughout the consolidation, and as a result:

  • Deliver better service and quicker response
  • Limit security holes and detect intrusions
  • Implement right governance to control your budget
  • Remain compliant with Federal regulations
  • Reduce costs

drop-arrow   Enterprise IT Support & Consolidation

Federal regulations mandating more efficient and profitable information technology operations can be met by consolidating these resources. The Vision Enterprise Consolidation Services can help business move from an IT environment divided by divisions to an integrated system, resulting in increased efficiency and reduced costs.

Link to Federal page

drop-arrow   Managed Service Desk Solutions

With Vision’s service desk solutions, we provide your users with the comprehensive IT support, technology, and expertise they need to do their jobs and keep your business running smoothly. We provide life-cycle incident management including:

  • Incident detection and reporting
  • Incident classification and initial support
  • Investigation and diagnosis
  • Resolution and recovery
  • Incident closure

With a staff of highly trained service desk technicians, Vision offers a proven track record of success, reliability, and in solving IT challenges quickly and cost-effectively. Because we understand the importance and necessity of industry standards, we embrace ISO (International Organization for Standardization) standards, SOX (Sarbanes Oxley Act) compliance, and ITL (Information Technology Infrastructure Library) framework principles in our services.

Link to Federal page

drop-arrow   Systems Engineering & Integration

Redundant software and hardware systems, such as human resources, finance, or other back-office applications, can be integrated into a comprehensive service-oriented architecture that can saves your business time and money. The Vision Systems Engineering and Integration experts know how to introduce the technologies and processes that can help your business operate more efficiently. Vision can successfully manage projects of varying scope, from a small-scale software application to a full enterprise resource planning system.

Our Systems Engineering and Integration services include:

  • Full life cycle engineering
  • Requirements analysis
  • Architecture design and review
  • COTS/GOTS integration
Link to Federal page

drop-arrow   Management Consulting/Program Management Support

The foundation of the Vision management discipline is building and maintaining relationships and open communication with each client to ensure that we meet achieve business goals and objectives. We aim to:

  • Learn, establish, and quantify client expectations associated with the contract performance
  • Establish metrics that measure contract performance against expectations
  • Improve service delivery performance throughout the partnership

Vision enhances the Project Management Institute’s (PMI) methodologies and ITIL v3 best practices with our decades of experience. The result—we exceed client expectations by completing projects and task orders on time, on budget, and in compliance with industry specifications and the client’s requirements.

Our Management Consulting/Program Management Support services include:

  • Logistics support
  • Business process improvement/reengineering (BPI/BPR) including ITIL v3
  • Change management
  • Knowledge management
  • Program planning and control services
  • Quality assurance and control
  • Enterprise architecture
  • Configuration management
Link to Federal page

drop-arrow   Software Engineering

The Vision software engineering team designs, develops, integrates and implements software and Web applications that enable our clients to efficiently meet their daily job demands. We have experience in the spectrum of open source, commercial off-the-shelf (COTS) and government off-the-shelf (GOTS) applications. And for specialized needs, we can customize functionality, integrate software with existing applications, or design a solution from scratch.

Vision Software Engineering services include:

  • Systems and software development
  • Full lifecycle software engineering
    • Requirements analysis
    • User interface and system design
    • Development, implementation and testing
    • Operations and maintenance
  • Web site and application design and development
  • Open source Commercial Off-The-Shelf (COTS) and Government Off-The-Shelf (GOTS) product implementation, configuration and customization
  • Legacy software and systems modernization
  • Document, content and records management systems
  • Database design and development
    • Database: Oracle, SQL Server, Sybase
    • Data warehousing
    • Data extract, transform and load (ETL)
    • Data migration
  • Performance testing
  • Operations and maintenance
Link to Federal page

drop-arrow   Cyber Security

Vision has the strategic, technical and functional expertise to help businesses cost-effectively protect people, property, infrastructure and information. Businesses today are increasingly challenged to protect physical and virtual environments from an on-going rise in manmade and natural threats. Due to new regulatory requirements, budget constraints and manpower limitations, they are often unable to address the spectrum of complex security issues. To succeed, they must use innovative technologies and specialized expertise to plan, prepare, prevent, and respond to security breaches and attacks. Vision has proven methods for solving complex security challenges and building organizational capabilities.

The National Security Presidential Directive 54 and Homeland Security Presidential Directive 23 are aimed at securing the nation from cyber threats through rapid and reliable security solutions. Vision assists the businesses effectively manage ever-increasing threats. Our solutions provide immediate relief while providing a roadmap for continuous improvement.

Link to Federal page

DATA SHEETS

Security Service and Maintenance

WHITE PAPERS

Neutralizing Spyware in the Enterprise

Cisco’s Safe White Paper

 

Commercial Services

Commercial Highlights

T-Mobile - Vision provided site survey, installation, and documentation of a cellular reinforcement solution rolled out to over 700 locations in the United States. The hardware deployed included Cisco routers and store cabling.

SAIC - As a SAIC valued services provider for the ICE Program, Vision provides survey, design, implementation, and documentation services on an on-going basis within the 50 states and Puerto Rico.

W.W. Grainger - For a 410 site rollout, Vision provided comprehensive site survey, installation, and cut-over services for cabling infrastructure, access point and router equipment. We successfully managed over 1500 client visits, delivering on-time for the VOIP engagement.

Federal Deposit Insurance Corporation (FDIC) - Vision provides managed services for 110 FDIC offices nationally for the past six years (including two awards via re-compete) for audio-visual, in-building cellular systems, and structured cabling.

Merrill Lynch - For six years, Vision provided trouble call and resolution services supporting 630 branches in the United States and Puerto Rico, with a contract requiring a four-hour response SLA and intense communications requirements.

Press Releases

Click to view Commercial Clients

Management Consulting/Program Management Support

What's New at Vision

Check out our new website for Distributed Antenna Systems (DAS). Read More

Live PON Demo at HITEC Booth #140 Read More

Solutions for Vertical Cities (Vision Partner Program) 6/18 Read More

HITEC 2014 (Hospitality Financial & Technology Professionals) - Booth #140 6/24 - 6/26 Read More

Federal Mobile Computing Summit 8/19 - 8/20 Read More

Design-Build Conference and Expo Booth #1318 10/6 - 10/8 Read More

Hetnet Expo 10/15 - 10/16 Read More

Aberdeen Proving Ground Fall Technology Expo 10/24 Read More

Vision Technologies Installs the First Private Commercial Building Public Safety Distributed Antenna System in Arlington, Virginia - Read More

Vision Technologies Manages Communication Networks for Fifth Largest School District in the U.S. - Read More

#InBuildingWireless event 10/3 in NYC for #cabling companies. Partner with us for value-added services & #DAS. http://t.co/nIkH6BStXb