|Managed Service Desk Solutions Center|
With Vision Technologies’ (Vision’s) service desk solutions, we provide your users with the comprehensive IT support, and the technology and expertise they need to do their jobs and keep your business running smoothly. We provide life-cycle incident management including:
With a staff of highly trained service desk technicians, Vision offers a proven track record of success, reliability and in solving IT challenges quickly and cost-effectively. Because we understand the importance and necessity of industry standards, we embrace ISO (International Organization for Standardization) standards, SOX (Sarbanes Oxley Act) compliance and ITL (Information Technology Infrastructure Library) framework principles in our services.
Our Approach & Benefits
Technological change and advances are happening at an increasingly rapid pace while businesses are working diligently to trim costs. Vision’s IT experts can work with you to cost-effectively keep your organization up to date with technology while enhancing the service desk experience for your staff to:
Customer Call Centers/Help Desk